OPay is a mobile payment platform that has been growing rapidly in Nigeria since 2018, with a surge in the volume of transactions and POS agents on the platform.
To cater to the enquiries and complaints of its customers, OPay has its offices at various locations across the country, including Lagos.
In this post, we will provide you with all the information you need to know about OPay offices in Lagos, including their locations, contacts, and services.
OPay Head Office
OPay Head Office is located at Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos State. At this office, customers can get help with any enquiry or complaint they might have.
The office can be reached via email at [email protected] or [email protected] and via phone at +234-1-8888329.
Customers can also reach the office via WhatsApp at +234-1-8888329.
OPay Ikeja Corporate Office
OPay Ikeja Corporate Office is another OPay office located in Lagos.
With over 40,000 active OPay agents and a daily transaction volume estimated at $5 million across Nigeria, the office serves as a quick response center to customers’ complaints and enquiries.
The office is located at Plot 8, Dr. Nurudeen Olowopopo Roar, Central Business District, Ikeja, Lagos State.
Customers can reach the office via email at [email protected] or [email protected] and via phone at +234-1-8888329.
Customers can also reach the office via WhatsApp at +234-1-8888329.
OPay Ikeja (I) Office
OPay Ikeja (I) Office is another OPay office in Lagos. The OPay mobile and web user interfaces offer customers and active agents access to online customer service.
Still, a visit to an OPay office settles complaints and enquiries one might have. The office is located at No. 46, Adekunle Fajuyi Way, Ikeja G.R.A, Ikeja, Lagos State.
OPay Surulere Office
OPay Surulere Office is located at Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos, Nigeria.
It is important to note that this office is not located in Surulere itself, but it is as close to Surulere as possible.
Customers can use Google Maps to confirm the location address or call the OPay official phone number before going to the office.
It is highly advisable to call the OPay customer care contact number before going to the Surulere office, especially if it is your first time.
Customers can reach the office via phone at 0234 1 888 8329 and via email at [email protected].
OPay POS Agents
OPay POS Agents fall under the financial services line of business. They provide quick settlement and cash withdrawal from customers’ wallets.
OPay POS is free, and customers can get a POS with a caution fee that is refundable as an agent. The registration process is free, and there is no registration fee.
Customers can become an OPay Mobile Money Agent using the POS for free and enjoy charges as low as 10 Naira per transaction/transfer and 0.5% for withdrawals.
Android POS machines are available for both potential and existing agents. POS registrations and collections are free of charge.
Customers can reach OPay POS Agents via phone at +2349074159053 or email at [email protected].
Conclusion
In conclusion, OPay has several offices in Lagos, including the Head Office, Ikeja Corporate Office, Ikeja (I) Office, and Surulere Office.
Customers can visit any of these offices to get help with any enquiries or complaints they might have.
OPay also has POS Agents who provide quick settlement and cash withdrawal from customers’ wallets.
The registration process is free, and customers can become an OPay Mobile Money Agent by using the POS for free. OPay is committed to providing excellent customer service to its customers and agents across Nigeria.