In this comprehensive guide, we will explore various methods and techniques to stop browsing with airtime on Glo.
It can be frustrating to see your airtime balance decrease even when you have an active data plan.
We understand the importance of managing your airtime efficiently, so we have gathered the most effective solutions for you.
Whether you are a Glo user or someone helping out a friend, this guide will provide you with the necessary information to prevent airtime deductions while browsing on the Glo network.
Understanding the Issue: Why Does Glo Deduct Airtime?
Before we delve into the solutions, it’s important to understand why Glo deducts airtime even when you have a data plan.
This issue often arises due to the Pay-As-You-Go (PAYG) service, which allows subscribers without sufficient airtime to browse by paying a fee per megabyte used.
While this service can be beneficial for those who need to access the internet urgently, it can become problematic in the long run if you want to avoid unnecessary airtime deductions. However, worry not!
We have compiled various methods to help you disable this service and regain control over your airtime.
Method 1: Deactivating the Glo PAYU Plan
The first method to stop browsing with airtime on Glo is to deactivate the Glo PAYU plan.
The PAYU plan is a special subscription that enables you to surf the internet using the available airtime on your phone.
However, if you want to prevent airtime deductions, you need to disable this plan. To deactivate the Glo PAYU subscription, simply send a text message with the word “CANCEL” to the number 127.
This action will unsubscribe you from the PAYU plan and prevent any further airtime deductions.
Method 2: Disabling Glodirect/Glosecure
If you are still experiencing airtime deductions even after deactivating the PAYU plan, it is possible that Glodirect or Glosecure services are causing conflicts on your line. Glodirect was a service that offered mobile internet at lower rates but billed users based on their airtime balance. To resolve this issue, you need to disable Glodirect/Glosecure on your Glo line. Visit the nearest Gloworld outlet and request them to turn off Glodirect or Glosecure. Once this service is disabled, you can browse without worrying about airtime deductions.
Method 3: Opting Out of Glo Services
Another effective way to stop airtime deductions on Glo is to opt out of various Glo services that might be causing the deductions. Glo offers several value-added services that can result in airtime deductions.
To unsubscribe from these services and prevent further deductions, you can send specific SMS codes to the respective service numbers.
Here are some of the codes you can use:
- For unsolicited SMS, calls, and value-added services: Send “STOP” to 2442.
- For Glo Caller Tunes: Send “STOP” to 8888.
- For Glo Infotainment services: Send “STOP” to 34001.
- For Glo Secure: Send “DEREG” to 7728.
- For Glo Mobile Village: Send “CANCEL” to 127.
- For Glo Mobile Value (MV) subscription: Send “UNSUB MV” to 577.
- For Glo Tech: Send “STOP TECH” to 34002.
- For Glo RMC: Send “STOP RMC” to 34002.
- For Glo STT: Send “STOP STT” to 34002.
- For Glo CAR: Send “STOP CAR” to 34002.
By sending these codes, you can effectively opt out of the respective services and prevent any further airtime deductions.
Method 4: Choosing Data Bundles Wisely
One of the best ways to avoid unnecessary airtime deductions is to choose data bundles wisely. Glo offers a wide range of data plans that cater to various needs and budgets. By selecting a suitable data bundle, you can ensure that your browsing activities are covered by the data plan, minimizing the chances of airtime deductions. Take some time to explore the available data plans and choose one that best suits your browsing habits. This way, you can enjoy uninterrupted internet access without worrying about airtime deductions.
Method 5: Monitor Your Data Usage
To further prevent airtime deductions while browsing on Glo, it is crucial to monitor your data usage regularly. By keeping track of your data consumption, you can identify any discrepancies between your data plan and actual usage. There are various ways to monitor your data usage, such as using the Glo self-care portal, dialing 1270#, or downloading the Glo Cafe app. By staying aware of your data usage, you can take appropriate actions to avoid unnecessary airtime deductions.
Method 6: Clearing App Cache and Restricting Background Data
Another effective way to minimize airtime deductions on Glo is to clear app cache and restrict background data usage.
Some apps consume data even when you are not actively using them, leading to airtime deductions.
By clearing app cache, you can free up storage space and potentially reduce data consumption.
Additionally, you can restrict background data usage for specific apps to prevent them from using your data in the background.
This can be done by accessing the app settings on your device and adjusting the background data usage permissions.
Method 7: Seek Assistance from Customer Support
If you have tried the above methods and are still experiencing airtime deductions, it is advisable to reach out to Glo’s customer support. They can provide personalized assistance and investigate the issue further.
You can contact Glo customer support through various channels, such as phone, email, or social media.
Explain your situation and provide them with necessary details, such as your phone number and any relevant transaction records. The customer support team will guide you through the troubleshooting process and help resolve the airtime deduction issue.
Method 8: Consider Alternative Network Providers
If you have tried all the methods mentioned above and are still unsatisfied with the airtime deductions on Glo, you may consider exploring alternative network providers.
Nigeria has several reputable network providers that offer competitive data plans and reliable services.
Conduct thorough research and compare the data plans and services offered by different providers.
By switching to a provider that better suits your needs, you can potentially avoid airtime deductions and enjoy a seamless browsing experience.
Conclusion
Managing your airtime efficiently is essential in today’s digital age, and preventing unnecessary deductions while browsing is crucial.
In this comprehensive guide, we have explored various methods to stop browsing with airtime on Glo.
From deactivating the PAYU plan to opting out of Glo services and monitoring data usage, these techniques will help you regain control over your airtime balance.
Remember to choose data bundles wisely, clear app cache, and restrict background data usage to minimize airtime deductions.
If all else fails, seek assistance from Glo’s customer support or consider alternative network providers.
By following these strategies, you can browse without worrying about airtime deductions and enjoy a seamless internet experience.
